This guide describes how to send Regal recordings to Gong.io.
Step 1: Enable Import calls for your agents in Gong. Go to Gong > Data capture settings > Telephony system calls > Import calls.
Step 2: Get your Gong Access Key and Secret. Go to Gong > Workspace settings > API.
Click "GET API KEY" to generate and then copy the Access Key
Click "Show secret" to review and then copy the Secret
Wait for Regal Confirmation
Once we have your Gong Access Key and Secret, we will respond within a couple of hours and let you know that you're all set. You should then see recordings flowing to Gong on future calls.
Updated 11 months ago